by Roger Pynn
If there’s one thing that’s certain, conflict is everywhere these days. But it doesn’t stop at the borders of the District of Columbia.
My friend Elise Mitchell, APR, CEO of Mitchell Communications Group and of Dentsu Aegis Public Relations Network has a fascinating blog focused on leadership, and in her most recent post she addresses a leader’s role in conflict resolution.
Every day we are seeing people through the lens of the media, many running from conflict. To the contrary, she suggests, it may be better to approach conflict the way a firefighter takes on flames … running into the danger. She says, “First, let’s clear up a common misconception: Having conflict on your team doesn’t mean you’re a bad leader. Conflict is just part of a leader’s journey, and you have to accept that, not run from it.”
Conflict is as predictable as the sunrise. In our business, navigating conflict is essential. God put us here to create relationships, and if we run from conflict we’re likely to be short-lived for the profession.
In her new book Leading Through the Turn (which metaphorically takes insight from what she’s learned as a motorcycle enthusiast), Elise suggests leaders ask themselves these questions: 1) Where do you want to go? 2) How do you plan to get there? and, 3) Are you enjoying the journey. It was question #3 that made me wish I had met Elise a long time ago.