It’s my birthday!
In this day and age you come to expect Facebook friends posting on your wall on your birthday, text messages and phone calls wishing you well. What you don’t expect is a text from your dentist wishing you a happy birthday, but lo and behold, my dentist let me know they care.
Happy Birthday Vianka! We hope you have many reasons to smile today 🙂
I love my dentist and things like this add to the reasons why.
Thinking out of the box in communications can build the “fuzzy” feeling about a brand and keep the customer coming back.