by Kim Taylor
What if every solution you brought to your clients was the best one?
What if that solution came first, instead of angst, confusion and disappointment?
What if your actions were more about actions and less about reactions?
I’m not often in a client role, but walking in their shoes this week with a vendor reminded me of the value of one of our 5 Steps to Professional Success:
“Bring the client solutions, not problems.”
Smart clients know the difference. So why not give them your best. First.